We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. View how we use cookies

Pride of Gedling 2020 awards nominations are now open 

Contact us

For all enquiries please call us on 0115 901 3901

Our address is 

Gedling Borough Council
Civic Centre
Arnot Hill Park

Report it online

If you need to report a missed bin, make a complaint, report flytipping or something similar, please visit our report it page. 

You can also email enquiries@gedling.gov.uk but we recommend that you try the website first as you can now use a number of services online. 

Opening times

Civic Centre opening times

Monday - Thursday 08:45 17:15
Friday 08:45 16:45
Saturday - Sunday Closed Closed

Out of hours number

If you wish to contact us out of office hours, please use 0800 096 0306

This can be for:

  • Dangerous Structures
  • Homelessness
  • Spillages
  • Needles
  • Flooding
  • Parks & Cemeteries

If your concern is regarding a house managed by Gedling Homes please contact 0300 0300 400.

Carlton Contact Point

We have opened a new customer contact point at Carlton Fire Station where you can access our services and speak to a Customer Services advisor face to face. The address is Carlton Fire Station, 46 Manor Road, Carlton, NG4 3AY.

  Open (Morning) Open (Afternoon)
Every Wednesday 8.45am - 12.30pm  1.30pm - 5.15pm

You will be able to do most of the things you could do if you visited the main council offices except making cash and cheque payments and taxi licencing enquiries, which will still need to be done at the Civic Centre.

Christmas opening hours

Monday 23 December


Tuesday 24 December


Wednesday 25 December


Thursday 26 December


Friday 27 December


Monday 30 December


Tuesday 31 December


Wednesday 1 January


Thursday 2 to Friday 4 January


Carlton Hub will be closed on Christmas Day and New Years Day

Changes to bin collections over Christmas

If your bin is due to be collected on any of these days, please put it out before 6am. We will take two extra bags over the festive period and if you have extra recycling, please leave it in cardboard boxes next to your bin.

Usual collection day

Revised collection day



Monday 23 December

Saturday 21 December

Tuesday 24 December

Monday 23 December

Wednesday 25 December

Tuesday 24 December

Thursday 26 December

Friday 27 December

Friday 27 December

Saturday 28 December

Wednesday 1 January

Thursday 2 January

Thursday 2 January

Friday 3 January

Friday 3 January

Saturday 4 January




We can remind you when to put your bin out. Just sign up to our email service and we will email you the night before to tell you what bin you need to put out and what can go in it.

Media and press enquiries

For all media and press enquiries, contact our Communications Team on 0115 901 3773 or email communications@gedling.gov.uk