Agents and advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Appeals against rateable values can be made free of charge.

However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors (RICS) and the Institute of Revenues, Rating and Valuation (IRRV) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.

Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and if necessary, seek further advice before entering into any contract.

The Valutation Office Agency

The Valuation Office Agency is an executive agency of Her Majesty's Revenue and Customs and they give the Government the valuations and property advice needed to support taxation.

More information about the role of the Valuation Office Agency can be found here.

The contact details of the local office of the Valuation Office Agency are:

Valuation Office Agency
Ground Floor
Ferrers House
Castle Meadow Road
Nottingham
NG2 1AB
 
Telephone: 03000 501 501
Website: www.voa.gov.uk